Privacy Policy

Susan & Diane Portland places a high priority on safeguarding the personal information of its customers. This privacy policy explains how personal data is gathered, handled, and protected. By accessing or using our services, you agree to the practices outlined below.

Personal Data We Collect

To operate our store and deliver a smooth shopping experience, Susan & Diane Portland may collect personal information, including but not limited to:

• Full name

• Billing and delivery addresses

• Email address

• Telephone number

• Payment and transaction details

How Personal Data Is Used

Collected information is used strictly for legitimate business purposes, including:

• Processing orders and arranging delivery

• Handling payments and preventing fraudulent activity

• Communicating order updates and relevant product information

• Improving customer support and responding to requests

• Sharing marketing updates, promotions, or product launches when consent has been provided

Disclosure of Information

Susan & Diane Portland does not sell or lease personal information. Data may only be shared in the following situations:

• With trusted third-party partners involved in payment processing and order fulfillment

• When disclosure is required to comply with legal obligations

• When necessary to protect the rights, safety, or property of Susan & Diane Portland, its customers, or others

Data Security

Appropriate technical and organizational safeguards are in place to protect personal information from unauthorized access, alteration, disclosure, or loss. These measures include:

• Secure encryption for payment transactions

• Restricted access to personal data, limited to authorized staff and service partners

Data Retention

Personal information is stored only for as long as needed to fulfill its intended purpose, including compliance with legal, accounting, or regulatory requirements.

Customer Data Rights

Under applicable data protection laws, customers have the following rights:

• Access: Request a copy of the personal data we hold

• Correction: Request updates or corrections to inaccurate information

• Deletion: Request removal of personal data, subject to legal obligations

• Consent withdrawal: Withdraw consent for data processing at any time

Cookies and Tracking Technologies

Susan & Diane Portland uses cookies and similar tools to improve website functionality and user experience. These technologies help remember preferences and analyze website usage. Customers may disable cookies via browser settings, though doing so may limit certain site features.

Policy Updates

This privacy policy may be revised periodically. Any updates will be published on this page along with the revised date. Customers are encouraged to review the policy regularly to remain informed.

Contact Details

For questions regarding this privacy policy or to exercise data-related rights, please contact:

support@susandianeportland.com

Susan & Diane Portland is fully committed to respecting customer privacy and ensuring personal data is handled responsibly and securely.